Legal
"Company," "we," "our," or "us" refers to Delphi Insights, the operator of NUL Systems.
"Service" means the NUL Systems platform, including all software, APIs, dashboards, policy parsing tools, and related features made available through nulsystems.com or any subdomain.
"Customer," "you," or "your" refers to the individual or legal entity that accesses or uses the Service.
"Customer Data" means any data, documents, policies, transactions, or other information submitted, uploaded, or processed through the Service by you or on your behalf.
"Subscription" means your paid access to the Service pursuant to a plan selected at signup.
To use the Service, you must create an account and provide accurate, current, and complete information. You are responsible for:
You must be at least 18 years old and authorized to enter into this agreement on behalf of yourself or the entity you represent.
Subscription fees are charged according to the plan you select at signup. All fees are billed in advance on a recurring basis (monthly or annually, as selected). Payment is processed by Stripe, our third-party payment processor. By providing payment information, you authorize us to charge your chosen payment method for all applicable fees.
Your Subscription will automatically renew at the end of each billing period unless canceled at least one day prior to the renewal date. You may cancel at any time through your account settings.
All fees are non-refundable, except as required by applicable law or as explicitly stated in a written refund policy published on our website. Cancellation stops future charges but does not entitle you to a refund for the current billing period.
Fees are exclusive of taxes. You are responsible for any applicable sales, use, VAT, or similar taxes.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service during your active Subscription for your internal business purposes.
You agree NOT to:
You retain all rights, title, and interest in and to your Customer Data. We claim no ownership over policies, documents, or transaction data you submit to the Service.
You grant us a limited, worldwide, royalty-free license to host, process, transmit, and display Customer Data solely to the extent necessary to provide the Service to you and to improve the Service in aggregated, anonymized form.
You represent and warrant that:
We and our licensors retain all right, title, and interest in and to the Service, including all software, algorithms, models, trademarks (including NUL Systems™ and Delphi Insights), user interfaces, and documentation. No rights are granted to you except those expressly stated in these Terms.
You may provide feedback, suggestions, or ideas about the Service. You agree that we may use such feedback without obligation or compensation to you.
Each party agrees to protect the other's confidential information with at least the same degree of care it uses to protect its own, and in no event less than reasonable care. Confidential information does not include information that is publicly known, independently developed, or lawfully received from a third party without restriction.
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Data. However, no system is perfectly secure. You acknowledge that transmission of data over the Internet carries inherent risk, and we cannot guarantee absolute security. Details of our current security practices are available on our Security & Trust page.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION. We do not warrant that the Service will be error-free, meet your specific requirements, or produce compliance outcomes that satisfy any specific regulator or auditor.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
You agree to defend, indemnify, and hold harmless Delphi Insights, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Service, (b) your Customer Data, (c) your violation of these Terms, or (d) your violation of any law or third-party right.
These Terms remain in effect for as long as you have an active account or Subscription.
You may cancel your Subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
We may suspend or terminate your access immediately if you breach these Terms, fail to pay fees, or use the Service in a manner that creates legal or operational risk for us or other users.
Upon termination, your right to use the Service ends immediately. We will make Customer Data available for export for thirty (30) days after termination, after which it may be permanently deleted. Sections that by their nature should survive (including ownership, disclaimers, liability limits, and indemnification) will survive termination.
We may modify these Terms from time to time. Material changes will be communicated by email or in-product notice at least thirty (30) days before taking effect. Your continued use of the Service after changes become effective constitutes acceptance. If you do not agree, you must stop using the Service and cancel your Subscription.
These Terms are governed by the laws of the State of Delaware without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within sixty (60) days, disputes shall be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration shall take place in the state of our incorporation. Either party may seek injunctive relief in court for violations of intellectual property or confidentiality provisions.
These Terms, together with our Privacy Policy and any order forms, constitute the entire agreement between the parties and supersede all prior agreements.
If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.
You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Neither party shall be liable for delays or failures caused by events beyond reasonable control, including natural disasters, war, terrorism, pandemics, government action, or infrastructure failures.
Legal notices to us must be sent to info@delphiinsights.us. Notices to you will be sent to the email address on your account.
Questions about these Terms? Contact us:
End of Terms of Service
